REFUND POLICY
Last updated: 10 July 2026
14-day refund period
If you are not satisfied with your Wolfpire coaching subscription, you may request a full refund within 14 days of your original purchase. We will refund the amount charged to the original payment method.
How to request a refund
Email info@wolfpire.co.za from the address on your account, or message us on WhatsApp, and tell us the email you purchased with. You do not need to give a reason.
Refunds are processed back to your original payment method through our payment processor, PayFast. To request one, contact us directly.
Approved refunds are issued within 5 business days. Depending on your bank, the funds may take a further 5–10 business days to appear.
Renewals and cancellations
Subscriptions renew automatically each month. You can cancel at any time from your dashboard — cancellation stops future renewals and you keep access until the end of the period you have already paid for.
If a renewal charge was taken unexpectedly, contact us within 14 days of that charge and we will refund it.
Exceptions
Refunds may be declined where there is evidence of abuse of this policy, such as repeated purchase-and-refund cycles, or where plans and materials have been shared or redistributed in breach of our Terms & Conditions. This policy does not affect your rights under the Consumer Protection Act 68 of 2008.
